One of the key factors of my recommending them to someone else is that they were willing to stand behind their work and make sure that I was completely satisfied as a customer.
I used them twice. I wanted someone who would deliver on the details. We came up with a plan, I changed my mind two days before and they still did it within budget. They were flexible and didn't let me make mistakes. They improved on my ideas.
Once we broke ground, they completed ahead of schedule, even on a very aggressive schedule.