The guy who did the work was great, he was outstanding.
They did a masterful job in remodeling and modernizing my home. The planning, design, execution, quality, attention to detail and responsiveness to my questions and needs were all remarkable. They literally tranformed my home and completed the work on time and within budget. The Tenhulzen people were the most reliable and professional group i have ever dealt with. I recommend them highly based upon my experience.
The owner and staff are extraordinarily knowledgeable and thorough and easy to work with. From design to walk-through, both experiences were a pleasure. The key element for me however, was the communication emphasis employed by the entire staff. I was routinely kept abreast of the status of the job so I was never left wondering. The peace of mind that I had during the project, knowing that I had such competent people working on the remodel was very comforting.
One of the key factors of my recommending them to someone else is that they were willing to stand behind their work and make sure that I was completely satisfied as a customer.
I have used them several times. Issues always come up. I never had to worry about things changing. We knew Cary would take care of everything, he's amazing.
The communication between us and TR was clear and concise. The workmanship was detailed and done with great care. At one point they couldn't find lattice for the new addition to match the existing porch lattice. Their carpenter custom made the lattice to match exactly. The workmanship has been a pleasure to look at on a daily basis. The mouldings are seamless, the room a definite "wow" factor.
I would say that they did a great job of making the process go as smoothly as possible. We actually had water coming in, when we were roughly half-way done. They actually had a couple of guys out here on Saturday evening in the driving rain putting up plastic to keep the water from coming in the house. I appreciated that quite a bit.
We are thrilled with the results. They were fantastic to work with and ALWAYS put our wants and needs first. It has been a great experience and we would definitely recommend them to friends, family and anyone interested in remodeling their home. They are professional, respectful and attentive.
In general company is great. Few companies in that business will deliver the quality expectations and professionalism you would expect.
I used them twice. I wanted someone who would deliver on the details. We came up with a plan, I changed my mind two days before and they still did it within budget. They were flexible and didn't let me make mistakes. They improved on my ideas.